True North Strategies

Your result

Client work waits for your review

Your first AI employeeThe Second-Look AI Employee

It's 4:40 on a Friday, the client report is due at five, and your teammate has sent it over with a cheerful "Can you give this a quick look before it goes?" You open it, and in the second paragraph there's another client's name (left over from the template), the same missing step you flagged last month is missing again, and the summary is fine but not the way you'd say it. You fix all of it by 5:15, send it with an apology for the delay, and add "more training" to your list, where it joins the last three times you wrote it.

Brooke Elder and Tricia Peterson of True North Strategies

Brooke Elder and Tricia Peterson, who built this quiz and the kits behind it.

Your team isn't careless, and the work is mostly good, which is exactly why it's so hard to stop checking it. The trouble is that your standard lives in your head, so every piece of work has to come back to you before it can go out the door.

1What it's going to do

Job description

The Second-Look AI Employee

An AI employee is an AI that has been trained to do one specific job in your business the way you would do it. Your first one is the Second-Look AI Employee, and its job is to check client work against your written standard before it ever reaches your desk.

Your teammate runs their finished work past the AI employee first, whether the team shares the AI project, which needs a team or business plan on ChatGPT, Claude, or Gemini, or one person runs it for them, and it compares the work to your standard and sends back a clear fix list with where the problem is, what's wrong, and a suggested fix. Your teammate makes the fixes, so by the time the work reaches you, the wrong names and missing steps are gone and you're reading for judgment instead of hunting for typos. Most quality check advice out there is written for checking what an AI produced, and your situation is the opposite, because you're the only one checking your team's work and you need a second set of eyes that already knows your standard.

Your hours back

3 hr/wk

13hours a month back if the Second-Look AI Employee takes this job off your plate

Your number times 52 weeks, divided by 12 months. You still review and decide, so count some of that time back toward the work you love.

2This is what its first job is

Why this job first
AI is an accelerant, not a diagnostician, and pointing it at your review pile only works once you've written down what good looks like. You told us review is where your time goes, and that written standard is the thing your team has been missing too.
Your week when it's working
Imagine the same Friday at 4:40, except the report reached you at two, already checked, with a note that says the AI employee caught a wrong client name and a missing step and your teammate fixed both. You read it in ten minutes, change one sentence in the summary because you'd say it a little differently, and send it with time to spare. The bigger shift happens a few weeks in, when your teammate starts catching those things before the AI employee does, because the fix list has been teaching them your standard all along.
What you still decide
What "good" means for your business, which is the standard the AI employee checks against, and whether the work goes to the client. It sends back a fix list for you or your teammate to act on, and you still approve anything a client sees.
What's inside the Second-Look AI Employee Starter Kit: walkthrough video, job description, and first-week checklistStarter Kit

Want it done for you?

Second-Look AI Employee Starter Kit

The quick win above gives you one written standard, and the Starter Kit turns it into an AI employee your team runs every piece of client work past before it reaches you. It's built to do one job well, and it works in whichever AI chat tool you already use.

Done for you.
The skill file, templates, and job description are already written. You fill in the blanks.
Faster.
A step-by-step walkthrough video sets it up in one sitting, not weeks of trial and error.
Easier.
A first-week checklist gives you one small step a day.
$27one time, no subscription
Get my Second-Look Starter Kit

Try it for 30 days. If the kit doesn't help you hand off that job, email us and we'll refund you in full.

“…found like 2 or 3 typos. And a price that was different on 2 different slides. … you're human and you're never going to catch it.”
Dr. Bruce C.Dr. Bruce C.Cooper Health Solutions
What's inside (8 pieces)
  • A "what good looks like" standard template, built on a simple idea: if you can teach a person what a good decision looks like, you can teach an AI employee
  • Review checklist prompts for the kinds of client work you check most
  • A fix-list format your team can act on without coming back to ask what you meant
  • A ready-to-load skill file that turns a general AI into your Second-Look AI Employee, with blanks for your business details

3Free, do it today

Your free quick win: your first written standard in about 15 minutes

This works in whichever AI chat tool you already use, and all you need is one piece of work you've corrected recently.

  1. 1.Find one piece of client work you recently fixed before it went out, and copy both the version your teammate sent you and what you changed. If you don't have both, copy the work and write a few lines about what you'd fix.
  2. 2.Leave out anything confidential your industry protects, or swap names for initials.
  3. 3.Open a new chat, paste the prompt below, and fill in the brackets.
  4. 4.Edit the standard it writes until it sounds like you, then save it, because it's the most useful page you'll write this week.
  5. 5.Next time a piece of work lands on your desk, paste it in with your standard and ask for the fix list before you read it yourself.
Copy this prompt
You are my Second-Look AI Employee. Your job is to check client work against my standard before it reaches me and send back a fix list. You never send anything to a client.

About my business: [one sentence on what you do and who you serve]
The kind of work you'll check: [for example, client reports, proposals, treatment plans, project summaries]

Here is a piece of work my teammate sent me:
[paste the version you received]

Here is what I changed or would change, and why:
[paste your edited version or your notes]

Please do three things:
1. Write a "what good looks like" standard for this kind of work as a checklist of 8 to 12 checks. Make each check specific enough that someone could say yes or no to it.
2. Run the original piece of work against that checklist and give me a fix list with three columns: where, what's wrong, and a suggested fix.
3. List anything that needs my judgment rather than a rule, and don't guess at those.

Only use the standard I've shown you. If you aren't sure whether something is a problem, mark it [ASK ME].

4Before you build, have it interview you

An AI employee can only work from what you've given it, and you told us that most of how your business runs lives in your head right now. That's normal for an owner who built the place by doing every job at least once, and it's also why we'd ask you to spend twenty minutes getting it out before you build anything. Strategy First. AI Second.

The easiest way is to let the AI interview you while you talk instead of type. Open a new chat, turn on voice dictation, paste the prompt below, and answer each question the way you'd explain it to a new hire on their first morning.

Copy this prompt
Interview me about how I handle reviewing client work before it goes out in my business. Ask one question at a time and wait for my answer before you ask the next one. Ask about the steps I follow, the decisions I make along the way, what good looks like when it's done right, the mistakes I see most often, and what I'd never want anyone to do without checking with me first. After about ten questions, write what I said into a one-page "how we do this" document with plain headings, and list any gaps where you'd need more from me.

Save that page in the shared folder your team already uses, because it becomes the first thing your AI employee reads, and your Starter Kit's first-week checklist starts right here when you've answered the quiz this way.

Questions you might have

Will the AI employee send work to my clients?

No. It checks the work and sends back a fix list, and you or your teammate decide what goes to the client.

Can it judge quality the way I do?

It can check anything you can describe clearly, like required sections, names, steps, tone, and formatting. Calls that need your judgment stay with you, and the kit shows you how to mark those so it sends them back instead of guessing.

What if my standard isn't written down anywhere?

That's the usual starting point. The quick win above writes your first one from a single piece of work you've already corrected.

What if someone on my team is going to set it up?

The kit includes a one-page hand-off note written for them. You still decide what good looks like, because that standard is the part only you can supply.

Do I need a particular AI tool?

No. The quick win and the kit are written to work in any of the major AI chat tools, so use the one you already pay for or already like.

Why isn't content creation one of the five jobs the quiz can point you to?

Because content is rarely what's holding a service business back, even though it's often the first job owners want to hand to AI. When AI agents first showed up, the first AI employee Brooke built wrote blog posts, and it worked and changed nothing for the business, because the blog was never the bottleneck. If rebuilding next week's social posts is eating your evenings, that's real, and it usually gets lighter once the job in your result is off your plate first.

What if this result doesn't sound like me?

Read the job list on the landing page and see whether a different one describes your week better, because sometimes a close second fits. You know your week better than any quiz does, and you're welcome to take it again.

What if the kit doesn't help?

Try it for 30 days. If the kit doesn't help you hand off that job, email us and we'll refund you in full.

Share this with your team

If you know another owner who's still proofreading client work at 4:40 on a Friday, send her the quiz, because it takes about 2 minutes and she'll get her own result.

30-day refund if it isn't a fit

Who is teaching this

We ran this on our own business first.

Brooke Elder

Operations & Systems

Brooke Elder

Brooke has been building with systems and automation since 2019, starting with bot coaches, voiced by real voice actors, that ran 16 automated retreats a year. The business once had 27 employees and $80,000 a month in payroll, and today she and Tricia run the same output with 20 AI employees, because the systems came first.

Tricia Peterson

Neurocoach & Organizational Psychologist

Tricia Peterson

Tricia runs the leadership and customer-experience side of True North, the part most AI talk skips. Her point is simple: a business can’t grow past the way its owner thinks, so the thinking comes first. That is why a good team can still wait on you.